For a Global CPG Leader, We Built a Scalable B2B Marketing Model That Generated 10,000+ Leads
A global leader in consumer health and hygiene products had a strong retail presence in Asia but no dedicated digital channel for B2B customers. They needed to build a system from the ground up to capture and nurture bulk orders from businesses in a key emerging market.
The B2B division of a global consumer health leader, supplying hygiene and disinfection solutions like Dettol and Lizol to businesses, institutions, and facilities across emerging and developed markets.
Consumer health & hygiene (B2B)
The Challenge: Tapping an Unseen Market
The client knew there was significant demand from businesses, but their marketing and sales infrastructure was built for consumers. They lacked the B2B-specific website, CRM, and analytics needed to operate effectively.
This created several problems:
- No Digital Front Door: B2B buyers had no clear online path to discover products or make inquiries.
- Inefficient Lead Handling: Without a CRM, incoming interest was scattered and difficult to track, leading to slow follow-ups.
- Zero Performance Insight: It was impossible to measure which marketing efforts worked, turning budget allocation into guesswork.
Our Approach: Building a Full-Funnel System
We acted as an end-to-end partner, building the entire marketing and technology stack. Our work was organized into three core pillars.
- A Foundation of Technology We started by building the core infrastructure.
- We developed a high-performance B2B website focused on lead generation and a seamless user experience.
- We deployed and managed Salesforce as the central CRM, creating a single source of truth for all customer interactions.
- We automated lead routing within Salesforce, ensuring inquiries were sent to the right sales team instantly.
- A Clear View of Performance To enable smart decision-making, we connected their data.
- We built a full-funnel attribution model that tracked the entire customer journey—from the first ad impression to a closed deal.
- We integrated data from all platforms (Google Ads, Analytics, Salesforce) to provide a unified view of performance. This allowed the client to see exactly how marketing spend translated into revenue.
- A Strategy for Growth With the foundation in place, we executed a plan to drive growth.
- We developed and ran multi-channel campaigns tailored for every stage of the funnel, from awareness to conversion.
- Our scope included paid media, SEO, content creation, landing page optimization, and all associated creative work.
The Impact: A New, Scalable Revenue Channel
Our partnership established a new, highly effective B2B growth engine for the client. The initial pilot was so successful that the model was expanded to the Middle East and other South Asian countries.
- Generated over 10,000 qualified B2B leads within two years.
- Scaled a successful pilot in one country to a multi-regional program.
- Provided the client with a predictable and measurable system for B2B growth.